Upon accessing the Control Center's homepage, an alarm, if triggered, will be displayed in the alarm banner positioned at the page's top.
Figure 1. Alarm banner on Control Center’s homepage
Figure 2. Alarm expanded list on Control Center’s homepage
You have the option to either access the alarms directly from this banner or navigate to the Smart Alarm tab and select Alarm history to view the comprehensive list in detail.
For each alarm, you can investigate further by clicking Analyze to view a detailed chart of the incident.
Figure 3. Analyze a smart alarm
In this dialog, you can investigate the incident using a time series chart that displays data from 18 hours prior to 6 hours after the most recent occurrence of the event (highlighted with a red timestamp). The chart can display up to two timestamps: one for the initial occurrence and another for the most recent occurrence of the event. If the initial trigger remains unresolved and the conditions persist, the system updates the record with the latest occurrence timestamp.
Additionally, you can review the complete history of the alarm. Clicking on any event in the table will update the chart and time range to provide detailed insights into that specific incident.
In order to include more meaningful metrics in this chart, you can choose to associate an alarm rule to an existing chart, visit Create an alarm rule for more information.
After you have investigated the incident, you can modify the alarm rules at the top if necessary, then choose to:
Click Resolve , then provide an explanation if you have taken some action to address the alarm.
Figure 4. Resolve an alarm
The status of this event will changed to Resolved. The explanations will also be recorded in the Alarm history. You can freely edit this explanation afterwards if needed, just hover on the event row and you will see a pen icon appears next to the explanation section.
Figure 5. Resolved alarm event under History table
Click Mute , then select how many days you want to mute the alarm for and provide an explanation. This means you will temporarily turn off the alarm completely for a specified time period.
Figure 6. Mute an alarm
The status of this event will changed to Muted. You can hover on this status to see the exact time and date when the alarm will be activated again.
Figure 7. Muted alarm event under History table
You can also choose to unmute the alarm before its scheduled reactivation date. This action will revert the alarm's status to Unresolved, allowing you to respond to it as needed.
Please note that the muting response is only available for Warning and Info alarms, since Critical alarms are vital to KoPilot operations. If you need to mute a Critical alarm, you can temporarily downgrade its severity to Warning.